Q ) How can you place the order on our website?
Ans ) It is very easy to place the order on our website. You can choose the products of your choice and add them to your cart. You can click the continue shopping option and add more items to your cart. When you are done, click the proceeding option. Now you can fill the form in which name, address, email and postal code are required. After that, your order has been placed. Our customer service will call you to confirm the order to avoid any inconvenience.
Q ) Do we facilitate our clients on WhatsApp?
Ans ) Yes, we do facilitate our clients on WhatsApp if it is not convenient to place an order on the website. They can simply tell their order along with their name, complete address, email ID and phone number. Our customer service will process the order immediately.
Q ) How many days are required for delivery?
Ans) We aim to provide the best services all over Pakistan so, we are delivering our packages to the clients by trustable courier companies i.e. TCS and Leopard. Further, we are based in Lahore so, the order inside the city will reach to clients in two working days whereas in other cities only 3-5 working days are required. In case of COVID-19 outbreak our delivery timings will be 6-8 working days.
Q ) How much do we charge for delivery?
Ans) We design our service to facilitate our customers so, our delivery charges are only 199 Rupees all over Pakistan. But when your order is above 5000 Rupees then there will be no delivery charges.
Q ) What do we sell?
Ans) We are providing branded office supplies, school supplies, art supplies, educational toys, and customized things by which you can print your pictures or names on anything. Further, we are also offering all types of packaging solutions. It will be very helpful in providing perfect protection to your products against all harms and fluctuation of the external environment. Our experienced designers design the custom packaging boxes in a way that can attract your target audience immediately.
Q ) In how much time we respond to our clients?
Ans) Our customer support service is very much active and they are trained to resolve your all confusions by immediate respond. But due to COVID-19 pandemic, our customer support will respond to you within an hour.
Q ) What payment methods do we accept?
Ans) We are facilitating our clients in regards to all payment methods. You can avail cash on delivery option. But if you want to pay money by jazz cash, easy paisa and bank account then these options are also open.
Q ) How can you cancel your order?
Ans) Our customer support always calls you when they receive your order for confirmation. You can cancel order easily when you receive a confirmation call. In case, you won’t get any call then you can contact us to cancel your order.